5 ways to improve education views

One of the most common questions our nursing executive team gets is what hospitals can do to improve their clinical and patient experience strategies for increasing patient education viewing.

Here are their top 5 suggestions:

1. Integrate your EHR for seamless access

Integrating patient education with your organization’s electronic health record (EHR) allows education to be ordered directly through the patient’s medical record.

This ensures that education completion is charted and visible to the care team. Nurses can easily track patient progress, facilitating more effective teach-back methods and discharge preparations.

This integration enhances accountability and ensures that the education is relevant and timely.

 

2. Engage family caregivers

Encouraging family members and caregivers to participate in viewing education materials helps them better understand the patient’s condition and care needs.

This shared knowledge supports a more comprehensive recovery process, as caregivers can assist the patient with post-discharge care and reinforce important instructions, leading to better health outcomes.

3. Provide condition-specific education

Make sure that the educational content you’re offering is tailored specifically to the patient’s condition.

This targeted approach not only makes the content more relevant but also reduces the burden of searching through a broad library of resources.

Direct access to condition-related education can enhance patient engagement and encourage more active participation in their care.

4. Make it part of workflows

SONIFI-led studies and practical experience show that integrating patient education with clinical workflows significantly increases patient completion rates.

This improved adherence enhances overall patient knowledge and readiness for discharge, contributing to better long-term health outcomes.

5. Use intermittent prompting

Encourage completion of assigned education by deploying strategic system prompts throughout the patient’s stay.

These periodic reminders help keep education top of mind, especially when patients may be preoccupied with other aspects of their care or recovery, ensuring they stay on track with their learning.